If you are looking for hair vendors, please ask these questions to your new hair vendor before purchasing hair products.

 

1、What kind of hair products does your company sell?

TedHair Factory, with 8 warehouses in US, GA/ CA/ VA/ FL/ TX/ IL/ NJ/ NY. Providing 100% human hair included lace wig, bundles, closures, frontals, 613 hair etc.

 

2、How long has the company been in business?

TedHair has been engaged in hair extensions industry since 2008.

 

3、What is the origin of the hair?

TedHair’s hair material is sourced mostly from Indian temples, China countryside and other Southeast countries.

 

4、Is the hair cuticle aligned?

Hair with full cuticles means the hair is virgin hair, health hair, and never been processed. Low quality hair has lost the cuticles and it is very hard to dye to different colors.

5、Are there Synthetic Fibers In Your Hair?

No, 100% human hair. Because human hair has natural protein, it is easy to tell by burning and smelling, human hair will be ash, which will go away after pinching, human hair will smell foul when burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke.

6、Is the hair processed and if so, how?

Collection, blending, fabrication, and sanitization, these four critical stages determine the quality of hair extensions.

 

7、Have you had any issues with lice?

No, hair from TedHair has passed strict inspection.

 

8、Does your hair lose or get tangled?

During the production process, We have removed the hair knots by shampoo the hair with warm water and deep conditioner. And like natural hair shedding is normal & minimal.

 9、What is the Density of your closures and frontals?

150% & 180%.

 

10、Do the bundles and closures match in colour?

I suggest that you can purchase sample to check if they can match well.

 

11、What color do you have ?

TedHair supply different colors. This is our color ring.

 

12、Can the hair be dyed or bleached?

Yes, the hair can be dyed and bleached.

 

13、How is the length of the hair measured?

You should measure it while straightening including wavy or curly texture.

 

14、Are all your bundles 100g excluding packaging?

Yes, TedHair bundles are 100g per bundles not with packaging.

 

15、How long does the hair last?

TedHair’s hair can last for a 2-3 years depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.

 

16、Do you supply sample orders?

TedHair offer the sample hair for new customer to test the hair question. Nobody can judge the hair quality through the pictures. Customer should see the sample hair in the real.

 

17、Do you have wholesale price?

Yes, we have. You can inquiry by https://www.tedhair.com/start-hair-business.

 

18、Do you have any package deals?

Yes, we have. Q3 package deals are in stock now.

 

19、Do you have a full inventory?

Yes, as a hair factory, TedHair always has large inventory.

 

20、Can I have a video or Skype tour to see your products?

Yes, you can ask your request when you chat with us.

 

21、What sets you apart from other companies?

We have 8 warehouses in US, GA/ CA/ VA/ FL/ TX/ IL/ NJ/ NY, you can visit us & pick up directly.

 

22、Who do you cooperate with?

We cooperate with distributors, vendors, salon, online store owners and etc.

 

23、Is there a minimum order quantity?

Actually there is no MOQ, but the more you order, the better price you can get.

 

24、Do you supply packaging customization services?

Yes, you can customize packaging.

 

25、Where is the product shipped from?

Your orders will be shipped from our warehouses located in either China Mainland or US Warehouses.

 

26、What is your shipping time?

Items in stock are shipped within 24 hours; customized items are shipped within one week. We ship Monday through Friday, excluding weekends and holidays. You will receive a tracking number once your order shipped.

SERVICE	ESTIMATED TIME	Order Processing Time
USPS / UPS	3-4 Business Days	1-2 Business Days
DHL Express	3-4 Business Days	1-2 Business Days
FedEx Express	3-4 Business Days	1-2 Business Days

 

27、How do I place an order?

Step 1: Send us a message about your order details by clicking the “wholesale inquiry” button at product page, or via”Contact” Form, or email us directly at info@tedhair.com

Step 2: Offer Sheet will be sent to you within 24 hours after receiving your message.

Step 3: Invoice will be sent to you after Offer Sheet is confirmed.

Step 4: Make the payment.

Step 5: Processing your order and delivery on time

 

28、How do I pay for my order?

PayPal, bank transfer，Zelle, BOA, pos and etc.

 

29、Do you accept PayPal?

Yes, you can pay by PayPal.

 

30、What is Your return policy?

Yes, you can return them, but the shipping fee and customs clearance fee is paid by your side. For more info, pls visit : https://www.tedhair.com/return-exchange